Shipping Policy

Domestic shipping policy

Payment can be made using PayPal or by credit card (a PayPal account is not required). We do not store your credit card information as we use a third party to charge and store it.

Thuro bread is shipped directly from our bakery (GIA Kitchen) in St. Paul, MN to your home/office. Orders are for 6 loaves of teff or buckwheat or a combination of both flavors. Orders received by Friday will be shipped out on Monday. If there will be a significant delay in shipment of your order, we will contact you via email.

We ship 6 loaves in a medium flat rate postal box to addresses (not P.O. boxes) in all 48 contiguous states. Delivery is usually in 3 days. We will email you the tracking number. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Please be available to receive your Thuro bread shipment the day it is delivered. When you receive your box of Thuro bread, store the loaves in the freezer (up to 3 months) or place a loaf in your refrigerator (for 1 week). During warm weather bring your box inside to place in cold storage as soon as possible.

Damage is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Please contact with any additional questions.